What happens if I make an insurance claim?
First thing to do is not panic. We are here to help you. As soon as you need to make a claim you can login to your Self Service area and go to Support. If it’s an equipment claim, we will be there for you 24/7.
Why does an eReceptionist need insurance?
As a freelance eReceptionist you will need professional indemnity insurance for any mistakes you make with work for a client. Cyber liability will protect you in case a clients data is compromised, while public liability insurance for designers will offer cover if you work in shared space or a clients office. And business equipment insurance will will protect your vital work gadgets and equipment.
What other cover might eReceptionists need?
At Dinghy we include Freelancer Assist with all policies as standard, which provides help when clients aren’t paying an invoice, covers lost pay due to being called for jury service. Or provides expert tax specialists if you have an IR35 or other tax inspection.
What about insurance for my gadgets?
As a eReceptionist, your gadgets are the cornerstone of your business. Luckily Dinghy offer insurance to cover you design equipment with our business equipment cover. From your laptop, mobile phone or graphics tablet we have got it covered.
What is an eReceptionist?
An ereceptionist, or virtual receptionist as they are interchangeably called, are remote receptionists who complete all the functions of a traditional receptionist but out of house. They are contracted by companies and clients on an as needed basis, much like any freelancer. Ereceptionists make use of digital technology and processes to provide customer service, call handling, call forwarding to in house employees, and other support functions. Outsourcing to an ereceptionist can cost considerably less than hiring an in house receptionist, while providing the same functionality and support to smaller and scaling businesses. Thus freeing up time from support tasks so the client and business can concentrate on growth.
What is a secretarial fee?
How much should you charge as an ereceptionist? A full-time salaried receptionist can expect to earn on average between £19,000 to £22,000 per annum. However, this represents just an average and can vary greatly by region and company. As an ereceptionist you may expect to earn anything from £8 an hour up to £20 depending on your level of experience, the client and other factors. But don’t forget to take into account other costs when calculating your day/hourly rate. There are also tax, admin, marketing and other costs to take into consideration. And Dinghy’s low-cost flexible insurance for ereceptionists is perfect to keep you covered while you work and save you money when you are not.